Free U.S. shipping
WENLIK ships to customers in the United States with no shipping charge. Our U.S. fulfillment setup uses three warehouses in California and New Jersey, supported by a network of partner warehouses.
Processing and transit are separate
- Processing: 1–3 business days for approximately 80% of orders.
- Estimated delivery: 3–5 business days after dispatch.
All timeframes are business days. These are estimates, not a guaranteed arrival date. Processing is additional to delivery time. Order-specific tracking information is provided after dispatch when available.
Customer care and return authorization
For an issue with your order, email contact@wenlik.com with your order number and a description of the issue. Photos can help when an item arrives damaged.
Do not send a package back before receiving authorization. There is no single return address: WENLIK will provide the valid address and instructions based on the order and warehouse concerned.
Refunds and replacement shipments are reviewed case by case. A physical return may not be required in some situations, but it must not be assumed.